Privacy Policy
Effective October 12, 2026 · Version 2026-10-12
Covering PawPort, PawPlace, and PawPass.
Scope and contact
This Privacy Policy covers 3Paws by MySoulKick: its mobile app and the PawPort, PawPlace, and PawPass web services. Contact info@mysoulkick.com for privacy questions or requests to access, correct, or remove information.
Common account information
We process your account identifier, sign-in email, profile information you provide, service memberships and roles, and Terms/Privacy version confirmations. We use this information to authenticate you, provide access, operate the services, handle support, and protect the system.
PawPort · Circle information
Circle records may include business and team details, Guardian contact information, animal profiles, generations, events, files, placement records, and Handoff selections. Private records are available within the Circle's permissions. Listing publication makes selected public details visible through PawPlace. Handoff shares the selected information and files with its intended Guardian and creates independent PawPass copies after acceptance.
PawPlace · Public listings and conversations
Published listing and Circle-profile information is visible publicly. Inquiries, conversations, reservations, and placement arrangements include information you provide to the participating buyer and Circle according to their permissions. You select which contact details to release for a conversation. Stopping future display cannot recall details already seen or copied into Guardian records. Sellers can record payment confirmations; animal payments take place directly between buyer and seller.
PawPass · Household information
We store household membership, Soulkick profiles, care events, reminders, Memories, and Documents you provide or receive through an accepted Handoff. These records and private files follow household permissions. Accepted copies are independent of the original Circle records. A household member may retain information they have already downloaded or exported.
Files, device permissions, and providers
Files and photos are uploaded when you choose them. Camera, photo-library, or other device access follows the permissions your device requests; manage these in device settings. Supabase provides authentication, database, and file storage. Hostinger hosts the web services, and email service providers deliver account and invitation messages. These providers process information needed for their functions, including technical connection and security records. Support receives only messages and attachments you choose to send.
Retention and your choices
Records and files remain for their account, Circle, household, or workflow until removed through the applicable feature or a support request. Revoking membership does not itself delete a login account, shared records, or independent Handoff copies. Backups, security logs, and required records may remain subject to provider retention and applicable requirements; removal from live data does not promise immediate removal from every backup. You can correct available profile and record fields, manage memberships within your role, select what to share, and contact support for other access, correction, export, account-closure, or removal requests.
Policy updates
We identify changes with a new version. When you first enter PawPort, PawPlace, or PawPass, updated signed-in clients ask you to agree to the 3Paws Terms and acknowledge this Privacy Policy. The same documents cover all three services; confirmation is recorded separately for each service and policy version on your account and shared between web and mobile.